verifier.org

Otter.ai

the best-known name here, and the only one whose policy describes training on your audio with no way to decline.

$8.33/user/mo#high-volume-transcriptio#live-captioning-where-th

the most established product in the category with the weakest position on the question the category is actually about.

otter's privacy policy describes using your data to improve and monitor the services, 'including training our proprietary ai technology on de-identified audio recordings and on transcriptions (which may contain personal information)'. that covers both the audio and the text, and the only opt-out documented on that page concerns the sale of personal information and targeted advertising — not training.

retention matches: information is kept 'for as long as necessary to fulfill the purposes set out in this policy, or for as long as we are required to do so by law', with no fixed period and no zero-retention option. hosting is us-only.

the description above is ours, condensed from the ranking. pricing moves — check it on the vendor's own page before you rely on it.

pricing
$8.33/user/mo
website
otter.ai
our verdict

the most established product in the category with the weakest position on the question the category is actually about.

we researched this category against vendors' own pricing pages and licence files. that is where this line comes from — not from the vendor, and not from anything they paid for.

more ai meeting notetakers

Supernormal

notes written into your existing docs and crm after each call

#crm#docs

Notta

transcription and notes with strong support for asian languages

#multilingual

Krisp

noise cancellation first, with transcription and notes added on top

#noise-cancellation

Fireflies.ai

we checked this$10/user/mo

zero-day retention and a flat refusal to train on your meetings — both documented, in two places.

#anyone-recording-convers#patients-or-colleagues-r