ai customer support agents

these vendors bill per 'resolution' and each writes its own definition of the word — so the definition, not the rate, is the price.

5 listed · 5 researched by us · featured first, then most upvoted

Zendesk AI agents

we checked thisincluded in suite plans

the only vendor whose definition of a resolution explicitly excludes anything a human had to touch.

#existing-zendesk-custome#anyone-who-wants-escalat

Intercom Fin

we checked this$0.99

publishes a real price and three real definitions — one of which bills you for handing the customer to a human.

#teams-who-want-a-publish

Crescendo

we checked this$2.99

$2.99 a resolution with human handoff included — and no written definition of what a resolution is.

#teams-who-want-human-age

Forethought

we checked thisunpublished

honest that it charges a platform fee on top of outcomes, and honest that it learns from your tickets.

#ticket-heavy-teams-willi

Decagon

we checked thisunpublished

the strongest named case studies in the category, with a pricing page that returns 404.

#large-consumer-brands-ru

this page is deliberately short: a handful of ai customer support agents we looked at properly, rather than everything that exists. if you build one that belongs here, a free listing takes two minutes and $50 pins it to the top of this page.

add a tool →